Shipping & Damage Information

BuyDuncan.com offers freight Free Delivery on all orders over $100.00 shipped anywhere in the Continental 48 United States.

Shipping is FREE when you order $100 or more of the products mentioned above.

We also offer low everyday net shipping rates as listed.

We do not charge packing charges and there are no hidden fee's.

Orders shipping to Alaska or Hawaii or any U.S. territory will have actual shipping charges.

If you wish to ship your order internationally you will be responsible for all shipping charges.

The recipient of any international order is responsible for any taxes, duties and brokerage fees.

We can ship your order to a freight forwarder if necessary.

We will provide you with an estimate of the shipping charges for your order for your approval or denial.

We also ship Fed Ex and Fed Ex 2 day and can easily quote you for these services

Damage and Breakage

We do our best to pack all orders to prevent breakage. We require that you report any damages within 3 days of receipt in order to receive a credit.

We also request that you make note of any damage boxes on your delivery receipt at time of the delivery, retain the packing and tracking numbers and contact us with the a detailed list of damages and we will process the claim and issue you a credit.